ServiceNow CDSM v5.0

With 30 years of experience across IT, I currently serve as Principal Platform Technical Architect at Komatsu. In my role, I focus on ensuring compliance with security standards, regulatory requirements, and industry best practices for ServiceNow implementations, while strategically working with stakeholders to help lead the design of effective technical solutions. My work is driven by a commitment to optimizing platform performance, scalability, and user experience. Leveraging expertise in ServiceNow integrations and architecture, I provide strategic guidance to development teams, enforce architectural standards, and contribute to seamless system interoperability. My professional approach prioritizes collaboration and innovation to address complex business challenges effectively.