Professional Course Of Sales Skills And Customer Care
26 students
Last updated 09/2022
Overview
Curriculum
Instructor
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OBJECTIVES AFTER THE COURSE:
- Strong knowledge of sales skills, problem-solving skills, sales closing skills.
- Firmly grasp and practice effective use of skills to capture customer psychology.
- Master the methods and processes of selecting, building and developing agent systems.
- Understand how to set up and operate sales on the e-commerce floor.
THE DIFFERENCE OF THE TRAINING PROGRAM IN THE COURSE “PROFESSIONAL CUSTOMER AND SALES SKILLS”
- Standardize, update KNOWLEDGE and approach the LATEST METHOD in sales, professional customer service.
- Provide SAMPLES , accompanying TOOLs with high applicability to support students in the actual working process based on professional SALES THINKING .
- LEARNING THROUGH EXPERIENCE is based on the actual sales journey provided by the Enterprise itself, directly serving to help students learn to apply there.
PARTICIPANTS:
- Officials and employees working in the field of sales want to improve their skills and professionalism.
- Sales specialist in charge of distributors, Sales Supervisors, Regional/Regional/Regional Sales Managers.
- Directors, business owners have, are, and are expected to do business on e-commerce platforms.
- All subjects who want to study and do positions related to sales staff, market development staff, project managers…
Course Features
- Lectures 0
- Quizzes 0
- Duration 35 hours
- Skill level All levels
- Language English
- Students 26
- Assessments Yes
There are no items in the curriculum yet.
With 30 years of experience across IT, I currently serve as Principal Platform Technical Architect at Komatsu. In my role, I focus on ensuring compliance with security standards, regulatory requirements, and industry best practices for ServiceNow implementations, while strategically working with stakeholders to help lead the design of effective technical solutions.
My work is driven by a commitment to optimizing platform performance, scalability, and user experience. Leveraging expertise in ServiceNow integrations and architecture, I provide strategic guidance to development teams, enforce architectural standards, and contribute to seamless system interoperability. My professional approach prioritizes collaboration and innovation to address complex business challenges effectively.
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